Join Our Amazing Family

Are you a passionate, driven hairstylist ready to take your skills to the next level? Our high-end salon is offering a comprehensive 9-month Apprenticeship Program designed to build confidence, refine technical ability, and prepare you for a successful career behind the chair.

We understand that entering the salon world can be both exciting and overwhelming. That’s why our program is tailored to meet you where you are—providing a supportive, structured, and encouraging environment that nurtures your growth. You’ll work one-on-one with an experienced Director while attending advanced classes designed to sharpen your skills, improve your timing, and deepen your understanding of salon professionalism.

Program Highlights:

• Full-time, hourly-paid employee status
• One-on-one mentorship with a Salon Director
• Hands-on classes focused on technique, efficiency, and client experience
• A customized learning approach based on your strengths and areas for development
• Placement on the New Talent team during the final 3 months of the program to fine-tune your timing and real-world application of skills
• Clear path to becoming a Designer stylist upon successful completion

We’re looking for stylists who are eager to learn, value teamwork, and want to grow in an environment where education, support, and excellence are at the forefront.

We are seeking a customer-focused and detail-oriented Call Center Agent to join our team. In this role, you will serve as the primary point of contact for clients across all salon locations, handling both inbound and outbound calls. You will play a critical role in delivering exceptional service by assisting clients with appointment bookings, changes, cancellations, and general inquiries. Additionally, you will manage online gift certificate sales and conduct confirmation calls to ensure clients are prepared for their upcoming appointments.

Key Responsibilities:

• Answer incoming calls and place outbound calls to support all salon locations.
• Schedule, reschedule, and cancel client appointments efficiently and accurately.
• Address general client inquiries and concerns with professionalism and care.
• Make appointment confirmation calls to ensure clients are aware of and prepared for upcoming services.
• Process online gift certificate orders and provide related support.
• Maintain accurate records of client interactions and appointment changes in the scheduling system.
• Collaborate with salon staff to ensure seamless communication and customer service.
• Uphold company policies and contribute to a positive brand image.

Qualifications:

• Previous experience in a call center or customer service role preferred.
• Strong verbal communication and interpersonal skills.
• Proficient in using scheduling software and general computer applications.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Professional, courteous, and patient demeanor with a passion for customer satisfaction.
• Reliable, punctual, and a team player.
• May require evening and weekend availability.
• Sitting for extended periods while using a computer and telephone.

Call Center Agent – Website Brief

We are looking for a professional and detail-oriented Call Center Agent to be the welcoming voice of our salon brand. As the first point of contact for clients across all salon locations, this role is key to delivering an exceptional guest experience. The Call Center Agent will handle all inbound and outbound calls related to appointments, inquiries, and service support, while ensuring each interaction is met with care, accuracy, and efficiency.

Key responsibilities include scheduling, modifying, and canceling appointments, confirming upcoming services, and managing online gift certificate orders. This role also involves maintaining accurate client records and coordinating closely with salon teams to support smooth, consistent communication and service delivery.

The ideal candidate will have prior customer service or call center experience, excellent communication skills, and strong proficiency with scheduling software. Reliability, professionalism, and the ability to multitask in a fast-paced environment are essential. Availability during evenings and weekends may be required. This is a vital role for someone who thrives on connecting with people and creating a positive brand impression with every call.

We are seeking a personable and reliable Client Care Coordinator, Front Desk Receptionist to serve as the first point of contact for our salon and spa. The ideal candidate will possess exceptional customer service skills, a warm demeanor, and the ability to manage a fast-paced environment while ensuring a luxurious experience for our clients.

Key Responsibilities:

• Greet clients warmly upon arrival and provide exceptional customer service.
• Manage appointment scheduling using our salon software.
• Answer phone calls pertaining to services, pricing, and promotions.
• Process client payments and maintain accurate records.
• Maintain cleanliness and organization of the front desk and waiting area.
• Promote salon and spa services and products.
• Handle client feedback professionally, seeking resolution to ensure satisfaction.
• Collaborate with staff to ensure smooth operations and excellent service delivery.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• A professional appearance and demeanor that aligns with our brand image.
• Ability to work flexible hours, including some evenings and weekends.
• Previous experience in a front desk or customer service role, preferably in a salon, spa, or luxury retail environment; not required, but a plus.

Benefits + Perks:

• Hourly wage + bonus potential.
• Health insurance options (medical, dental, vision).
• 401(k) plan.
• Paid time off based on hours worked.
• Employee Assistance Program.
• Employee discounts on services and products.
• Quarterly comp card based on hours worked.
• A positive and supportive work environment.
• Potential growth opportunities.

If you are enthusiastic about the beauty and wellness industry and have a passion for providing exceptional customer service, we would love to hear from you!

Client Care Coordinator – Website Brief

We are seeking a warm, reliable, and service-driven Client Care Coordinator to be the welcoming presence at our salon and spa. As the first point of contact for clients, this role is essential in setting the tone for a luxurious and seamless experience. The ideal candidate is personable, highly organized, and thrives in a dynamic, fast-paced environment.

Key responsibilities include greeting clients with genuine hospitality, managing appointments through salon software, handling phone inquiries, processing payments, and maintaining an inviting front desk and waiting area. This role also involves promoting services and products, professionally managing client feedback, and collaborating with team members to ensure an elevated level of service from start to finish.

A strong candidate will have excellent communication and multitasking skills, a polished appearance, and a passion for delivering exceptional client care. While experience in a salon, spa, or luxury service setting is a plus, it is not required. Flexibility to work some evenings and weekends is preferred. This is a vital opportunity for someone who enjoys making others feel valued and cared for in a refined, professional environment.

We are seeking a passionate, highly motivated Esthetician to join our high-end salon team. The ideal candidate is not only skilled in advanced skin care but also places strong emphasis on personal image, professionalism, and exceptional client service. A background in makeup artistry is a plus, as is a thorough understanding of the latest industry treatments and products.

This position requires a flexible schedule, including some nights and weekends, and a genuine enthusiasm for educating clients on skincare, services, and homecare routines.

Key Responsibilities:

• Perform professional skin care services with a high level of skill, consistency, and care.
• Educate clients on appropriate products and services to support their skin health and enhance their salon experience.
• Apply knowledge of current esthetics treatments, techniques, and trends to deliver top-tier client care.
• Recommend and promote salon-exclusive skincare and makeup products with confidence and authenticity.
• Ensure all tools, equipment, and treatment areas are maintained with the highest standards of cleanliness, safety, and sanitation.
• Communicate professionally and respectfully with both clients and fellow team members.
• Be punctual for scheduled shifts and attentive to the individual needs of every client.
• Uphold the salon’s values of professionalism, excellence, and customer service in every interaction.
• Flexibility to work evenings and weekends.
• Perform other duties as assigned by management in support of salon operations and team success.

Qualifications:

• Valid state license in Esthetics.
• Proficient in a wide range of skincare treatments; makeup artistry skills are a significant plus.
• Strong interpersonal and communication skills with a client-first approach.
• Up-to-date knowledge of industry techniques, products, and trends.
• Detail-oriented, organized, and committed to providing a premium guest experience.
• Professional appearance and demeanor in alignment with a luxury salon environment.
• Team-oriented with a strong sense of integrity and responsibility.

We are looking for a passionate and skilled Esthetician to join our high-end salon team. This role is ideal for someone who is motivated, knowledgeable, and dedicated to delivering exceptional skincare services in a luxurious, client-focused environment. A background in makeup artistry is a strong advantage, as is a commitment to staying current with the latest industry treatments and product innovations.

As an Esthetician, you will provide expert skin care services, educate clients on personalized treatment plans and homecare routines, and recommend salon-exclusive products with authenticity and confidence. A professional image, attention to detail, and a client-first approach are essential, along with the ability to work collaboratively with a team and contribute to a positive salon culture.

This position requires flexibility to work evenings and weekends and a strong sense of responsibility, punctuality, and care. We are seeking someone who is not only technically proficient but also passionate about creating a personalized, elevated experience for every guest who walks through our doors.

We are currently seeking experienced hair stylists who are confident behind the chair and ready to take their career to the next level. If you're looking to join a supportive, growth-driven salon environment, we would love to connect with you.

At our salon, we believe in investing in our team. You'll be trained in our brand standards and professional protocols to ensure consistency, excellence, and a luxury client experience. We’re committed to helping you grow by providing personalized coaching, ongoing education, and clear opportunities for advancement.

Our goal is to guide and support you in becoming the best version of yourself professionally—so you can truly master your craft and build a rewarding, sustainable career.

We are seeking passionate and motivated cosmetology students who are eager to expand their knowledge and experience in the world of hair. This internship provides an exciting opportunity to observe and learn directly from our team of skilled and experienced stylists in a professional salon environment. Open to both Junior and Senior level students, our program is designed to give you valuable insight into the day-to-day operations of a high-end salon, while supporting your continued growth and education in the cosmetology industry.

We are seeking a skilled and compassionate Licensed Massage Therapist to join our elite team. Our ideal candidate is passionate about wellness, client care, and providing a luxurious experience in every service. This role is ideal for a dedicated professional who is team-oriented, client-focused, and driven to grow within the spa and wellness industry.

Key Responsibilities:

• Perform a variety of massage modalities tailored to clients’ individual needs and preferences.
• Deliver exceptional customer service while maintaining a calming and professional demeanor.
• Educate clients on the benefits of massage and recommend appropriate treatment plans or home care as needed.
• Maintain a clean, organized, and tranquil work environment in accordance with state and salon sanitation standards.
• Respect and collaborate with other team members to maintain a positive and supportive work atmosphere.
• Remain open and committed to ongoing education and training to stay current with industry techniques and trends.

Requirements:

• Valid and active Massage Therapy License through the Ohio State Medical Board (required).
• Physical ability to perform multiple consecutive massage sessions with stamina, strength, and care.
• Demonstrated understanding and practice of sanitation, safety, and hygiene protocols.
• Genuine compassion and attentiveness to client needs and wellness goals.
• Excellent communication and interpersonal skills.
• Willingness to work a flexible schedule including nights and weekends, as needed.
• Strong team spirit with respect for all colleagues and salon policies.A passion for continuous improvement and advancing one’s skillset through continuing education.

What We Offer:

• A beautiful, serene work environment in a luxury salon setting.
• Opportunities for advanced training and career growth.
• A supportive, professional team culture that values quality, wellness, and client satisfaction.

If you are a talented and licensed massage therapist who thrives in a high-end, client-focused setting, we invite you to apply and become a part of our exceptional team.

Massage Therapist – Website Brief

We are seeking a Licensed Massage Therapist with a passion for wellness, healing, and high-end service to join our elite salon and spa team. This role is perfect for a dedicated professional who values client care, thrives in a luxury environment, and is eager to grow within the wellness industry.

As a Massage Therapist, you will deliver a range of customized massage treatments tailored to each client’s needs, while creating a calming and restorative experience. You will also educate clients on the benefits of massage therapy and offer thoughtful recommendations for continued care. Maintaining a clean, tranquil treatment space and adhering to all sanitation and safety standards are essential parts of this role.

The ideal candidate holds a valid Ohio State Medical Board license, demonstrates strong physical endurance, and has a client-centered approach with excellent communication skills. A flexible schedule including nights and weekends is required, along with a collaborative attitude and commitment to ongoing education.

We offer a serene, high-end work environment, opportunities for advanced training, and a supportive team culture that values professionalism, quality, and client satisfaction. If you are a compassionate and skilled massage therapist ready to elevate the guest experience, we’d love to welcome you to our team.

We are currently seeking a skilled and passionate Nail Technician to join our team. The ideal candidate is dedicated to delivering exceptional client care while performing hand and foot treatments according to our established protocols. A strong commitment to cleanliness, safety, professionalism, and teamwork is essential in this role.

Key Responsibilities:

• Perform high-quality hand and foot treatments in accordance with company protocols and service standards.
• Maintain the cleanliness and organization of the nail department and pedicure room on a daily basis.
• Ensure all tools and equipment are properly sanitized, and safety and disinfection procedures are consistently followed.
• Communicate effectively and respectfully with staff, management, and clients.
• Work efficiently and proactively to resolve issues or challenges as they arise during the workday.
• Uphold a polished and professional appearance and maintain courteous, appropriate conversation with clients and team members.
• Listen attentively and respond to the individual needs and preferences of each client, ensuring a personalized and satisfying experience.
• Be punctual and dependable for all scheduled shifts and appointments.
• Demonstrate a genuine passion for your craft and contribute positively to the salon environment.
• Support and respect coworkers, fostering a collaborative and inclusive team culture.
• Perform other duties as assigned by management.

Qualifications:

• Valid state license in Nail Technology or Cosmetology.
• Proven experience in performing nail treatments including manicures, pedicures, and other related services.
• Knowledge of proper sanitation, disinfection, and hygiene practices.
• Strong communication and customer service skills.
• Must be available to work evenings and weekends as needed.
• Professional demeanor, appearance, and conduct at all times.
• Ability to work in a fast-paced environment with attention to detail.
• Team-oriented attitude with a strong work ethic and commitment to excellence.

Nail Technician – Website Brief

We are seeking a skilled and passionate Nail Technician to join our high-end salon team. This role is ideal for someone who takes pride in their craft, delivers exceptional client care, and maintains the highest standards of cleanliness, safety, and professionalism. A focus on both technical expertise and personalized service is key to success in this role.

As a Nail Technician, you will provide high-quality manicures, pedicures, and related services while ensuring a comfortable and luxurious experience for every guest. Maintaining a clean and organized workspace, following strict sanitation protocols, and upholding a polished and professional appearance are all essential responsibilities. Strong communication skills and the ability to tailor each service to the unique needs and preferences of the client are also critical.

Candidates must hold a valid state license in Nail Technology or Cosmetology and demonstrate a solid understanding of sanitation practices, customer service, and team collaboration. Evening and weekend availability is required. If you’re a dedicated nail professional who thrives in a fast-paced, detail-oriented, and team-driven environment, we invite you to become part of our salon’s vibrant and supportive community.